Thursday, November 19, 2009

Salesforce Chatter at fifty bucks is steep

Gartner has predicted that Enterprise 2.0 / social collaboration & computing in the enterprise as one of the top 10 strategic technologies for 2010.The launch of Chatter by Salesforce.com at the Dreamforce 09 is instance of the Gartner prediction unfolding.

However, if one really looks at the demo video, the Chatter is not something which would really excite us.It just brings in Facebook and Twitter type content and applications as profile feeds and applications in an enterprise cloud environment. The Chatter is a disappointment in the context of Marc Benioff's remarks during the Q3-10 call.
I am willing to kind of put my reputation on the line here on this call to say that by the end of the keynote tomorrow if these customers aren’t shooting out of their seats then something is really wrong over the past year creating this product.

The concept of Chatter is not a game changer as Marc suggests, it just enhances Salesforce's competitive position against other suppliers of social / collaborative apps in the enterprise. 

Chatter Edition for $50 per user per month and will include Salesforce Chatter, Salesforce Content and Force.com and looks fairly steep in the current environment. $600 per user for primarily Facebook and Twitter; good luck to Chatter users.

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